1. Accounts and team access
Provide accurate information and protect credentials and sessions. Owners are responsible for inviting team members and assigning and reviewing permissions. Use only the stores and permissions granted to your account. Contact support if you notice unauthorized access.
2. Service and features
Features and limits depend on the plan, store system, permissions and configuration. Features marked Coming soon are not currently available. External services, notifications and social sign-in depend on providers, device settings and connectivity.
Reports reflect the information recorded in your store. Check inputs and transactions before relying on them for accounting or official obligations.
3. Merchant responsibilities
- You are responsible for your products, prices, content, stock, taxes, invoices, delivery and return policies.
- Collect and use customer and team information with appropriate authorization and publish your store policies and contact methods.
- Purchase issues and commercial disputes between a store and its customers must be addressed with the merchant. YallaBuy supplies platform operations tools and technical support.
4. Subscriptions and payment
Review the price, duration and limits shown before confirming a payment or activation code. Trials and codes grant their specified duration and features; expiry may change feature availability according to the plan.
For billing, cancellation or refund requests, contact [email protected] with the transaction reference. Requests are assessed according to the transaction, the terms presented at purchase and applicable rights. This page does not promise automatic refunds.
5. Acceptable use
- Do not use the platform for fraud or content or products prohibited under applicable rules.
- Do not access another store’s information, bypass permissions, disrupt the service or abuse APIs and integrations.
- Upload information and content only when you have the right to use it. Review the third parties you connect to your store and their permissions.
6. Content and rights
You retain your rights in content you provide and permit YallaBuy to process, store and display it as needed to deliver the service and your chosen configuration. Rights in the YallaBuy name, logo, design and tools remain with their respective owners.
Personal information processing is explained in the Privacy policy. Separate Data deletion instructions cover account and provider-data requests.
7. Suspension and deletion
Access may be restricted following subscription expiry, an owner action, a violation or a need to protect the service. Suspension and deletion are different. Review the effects and timing shown before confirming store deletion and retain copies you need.
Store deletion does not automatically delete the owner account or other stores. Team account deletion does not erase store transaction history. These terms do not exclude rights that cannot lawfully be excluded.
8. Contact and updates
For support or questions about these terms: [email protected]. For sales and plans: [email protected]. The latest revision date is shown above; review changes alongside the service or subscription details presented when you use them.
Need clarification?
Contact the YallaBuy team at: [email protected]